Privacy Policy

Last Updated: 17 February 2022

When you use this website, our services and/or any software provided on or in connection with our services, we (OnChained LLC [German: OnChained GmbH], “we”, “us”, “our”) protect and process your information under the terms of this Privacy Policy and in compliance with Swiss and other applicable data protection laws.

1. Information we collect

When you use our website, services or software provided on or in connection with our services, we collect certain types of “Personal Data”. Personal data means any information relating to you which allow you to be identified. For example, we may process your name, email address, blockchain address, IP address, your geographic location as indicated by your IP address, the website content you access, any information you enter on this website, transaction information, Discord username, information about the type of device you use to access this website, the operating system and your browser type etc. We may collect this information directly from you, from third-party companies whose products and/or services may be linked from our service, or from information that is publicly visible and/or accessible on blockchains.

2. Purposes and Legal Basis of Processing

We process your personal data for the following purposes:

  • to operate and offer you our services;
  • to operate and improve our services, software provided on or in connection with our services, this website and other platforms we use;
  • to communicate with you regarding our website, our services and/or software provided on or in connection with our services;
  • to comply with legal obligations which we are subject to; and
  • to manage risk and to assert and defend claims in legal disputes and official proceedings.

The legal bases for these processing purposes are, accordingly:

  • Performance of contract;
  • Legal obligation;
  • Legitimate interest; and/or
  • Consent.

3. Disclosure of Personal Data

We may disclose your personal data, for the purposes mentioned above, to the following categories of recipients who may be located in Switzerland or abroad:

  • Our external service providers who process the personal data on our behalf, e.g., marketing services, analytics, telecommunications and IT service providers; and
  • Third-parties and authorities if such disclosure is necessary to comply with legal obligations.

If recipients are located in jurisdictions without adequate statutory data protection, any transfer abroad takes place on the basis of appropriate safeguards, in particular the EU standard contractual clauses (available at

4. Payment Services

Payments for our service are made via the payment service provider Stripe Inc. (payments with fiat currencies) and Utrust/MODERNlTYPARTY OÜ (payments with crypto currencies). For the payment process, you will, therefore, be technically connected to the payment systems of Stripe Inc. and Utrust/MODERNlTYPARTY OÜ and the entry of payment information and the payment process take place on the payment systems of Stripe Inc. and Utrust/MODERNlTYPARTY OÜ. This information is not stored or otherwise processed by us. Further information on the payment process and the privacy policy of Stripe Inc. and Utrust/MODERNlTYPARTY OÜ are available under:

5. Links to Third-Party Websites

Our website or services contain links to third-party websites. When you click on a link to any other website or location, you will leave our website and/or services and go to another site, which may collect Personal Data from you. We have no control over, do not review, and cannot be responsible for these third-party websites or their content. Please read the privacy policies of every website you visit. Any links to third-party websites or locations are for your convenience and do not signify our endorsement of such third parties or their products, content, or websites.

6. Cookies and Analytics

a. Cookies

Cookies are text files placed on your device to help analyze how users use a website. After the browser session, most of the cookies we use are deleted from your hard disk ("session cookies"). Other cookies remain on your computer ("permanent cookies") and permit its recognition on your next visit to our website. This allows us to improve your access to our website.

b. Analytics

Our website uses Google Analytics, a web analytics service provided by Google Inc. (Google). Google Analytics uses cookies, i.e. text files stored on your computer, to enable analysis of website usage by you. Information generated by the cookie about your use of this website is usually transmitted to a Google server in the United States and stored there. In case of activated IP anonymization on this website, however, your IP address is previously truncated by Google within member states of the European Union or in other states which are party to the agreement on the European Economic Area. Only in exceptional cases is a full IP address transmitted to a Google server in the United States and truncated there. On our behalf, Google will use this information to evaluate your use of our website, compile reports about website activities, and provide us with further services related to website and Internet usage. The IP address sent from your browser as part of Google Analytics is not merged with other data by Google. In addition, you can prevent data generated by the cookie and relating to your use of the website (including your IP address) from being collected and processed by Google, by downloading and installing a browser plug-in from the following link:

This website uses Google Analytics with IP anonymization. IP addresses are being truncated before further processing in order to rule out direct associations to persons.

7. Data retention

We may retain your Personal Data as long as you continue to use our services, have an account with us, or for as long as is necessary to fulfill the purposes outlined in this Privacy Policy. We may also retain your Personal Data after you cease to use our services if necessary to comply with our legal obligations, for dispute resolution purposes, to prevent fraud and abuse, and/or protect our legitimate interests. We delete your personal data when all our processing purposes have been fulfilled.

8. Your Rights

You have the right to request access to the data we hold about you, including the right to request correction of incorrect personal data, its restriction and deletion. In addition, and subject to applicable law, you may have the right to data portability and to lodge a complaint with the competent data protection supervisory authority if you believe that our processing of your personal data infringes applicable data protection laws. Additionally, if we have collected and processed your personal data on the basis of your consent, you have the right to withdraw your consent at any time. For questions or queries, please contact us at:

[email protected]

9. Data Security

We take organizational, contractual and technical security measures to protect your personal information against accidental or intentional manipulation, loss, destruction, or against destruction or against access by unauthorized persons. However, please be aware that no security system is impenetrable. In the event that any information under our custody and control is compromised as a result of a breach of security, we will take steps to investigate and resolve the situation and, if applicable, notify you if your personal information may have been compromised. Please note that you are responsible for the security of your digital wallet. Please make sure that you take the necessary steps to ensure its security.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time for any reason. Any changes to this Privacy Policy will be published under Please make sure that you check this link from time to time to check for any changes to this Privacy Policy. If you continue using our website, services or software provided on or in connection with our services after any changes to the Privacy Policy have been published, this will be deemed as your acceptance of any such changes.